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Privacy policy

Effective Date: 8th of December 2024
Last Updated: 8th of December 2024

  1. Introduction
    We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website or purchase our products/services.

We have the absolute, complete and full discretion to modify or adjust this policy in any shape or form at any moment in the future, and you will be promptly updated. If you desire to ensure that you are updated with all of the latest changes, we would suggest and recommend that you periodically or consistently visit our privacy policy.

  1. Data We Collect
    We may collect the following types of personal data:
  • Contact information (name, email address, phone number)
  • Payment details for processing transactions
  • Technical data, including IP address, browser type, and cookies

The website servers may collect the IP address of your computer in order to use this information to measure the number of visits, average time spent at the Website, pages viewed, clicks to other websites or just generally to better understand the technical issues you are facing with either your software or hardware etc. We use this information to determine use of the website, and to improve its content.

Please note that we will never ask or collect any passwords you may have in connection to our website.

We request you to provide us with accurate and complete information when ordering or booking something through our website. This obligation is a condition to the provision of our services to you and/or any other person authorized or permitted by you or your organization/company to use the services.

  1. How We Use Your Data
    We use your data for:
  • Fulfilling orders and providing services
  • Responding to inquiries and customer support
  • Sending promotional emails (with your consent)
  • Complying with legal obligations
  1. Sharing Your Data
    We may share your data with trusted third parties, such as:
  • Payment processors
  • Delivery and logistics providers
  • Analytics tools for website performance monitoring
  1. Your Rights
    Under GDPR, you have the right to:
  • Access, correct, or delete your personal data
  • Object to or restrict data processing
  • Request data portability

To exercise your rights, please contact us at info@annettepinnainternational.com.

  1. Data Retention
    We retain your data only as long as necessary for the purposes outlined above or as required by law.
  2. Cookies
    Once you agree to allow our website to use cookies, you also acknowledge as well as agree to use the data it processes concerning your general actions (for instance, analyze web traffic, web pages you spend the most time on, and websites you visit).

The definition of a cookie is that it is a minimal amount of information that is downloaded or installed to your PC or device at the time of using, accessing or visiting this website. We process and utilise several cookies of various types, including operational, marketing and/or content cookies.

The data we collect and receive by using and processing cookies is utilized to customize and personalise this website to your specific and exact needs. Therefore, cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This then means and therefore, indicates you do not have to insert the same information every single time you decide to use or visit our website. Additionally, cookies generally also have the capability to supply relevant information regarding your online actions and behavior, for example the number of times you have visited our website. When we are finished with the analysis of this data that the cookies have supplied us for the purposes of understanding certain statistical information, the data will no longer be part of any of our systems.

Please be aware that cookies don't enable us to obtain control of your PC in any way. They are strictly used to monitor and check which pages you find useful or suitable or appropriate and which you do not so that we can supply you with a more enhanced experience.

If you desire not to allow us to collect any of the cookies derived from your PC, you are free to do it via the settings of the browser you are using with your PC.

  1. Security
    We implement appropriate technical and organizational measures to protect your personal data. We are committed to securing your data and keeping it confidential. We are taking data theft very seriously and we are taking substantial measures to prevent data theft or anything else that infringes and violates your personal data and information.
  2. Contact Us
    For any questions regarding this Privacy Policy, please contact us at:
    info@annettepinnainternational.com